January 14, 2022

The nation's largest regional banking conference.

The Northeast's premier banking event.

The amazing BankWorld is back for its 27th year, and once again, this is your can’t-miss opportunity to learn about the future of banking at the Northeast’s largest and most exciting banking show. This expansive conference will provide you with essential educational sessions, interactive panels, cutting-edge exhibits, countless networking opportunities, raffles, and so much more – all with an eye to giving you an edge against the competition.

BankWorld is the opportunity to get your hands on the latest products and technology that are revolutionizing the future of banking. If you’re an executive, senior management, or staff member involved in operations, technology, lending, retail banking, marketing and sales, human resources, security, or compliance and risk management, BankWorld is for you. BankWorld is your must-attend event!

Location

Mohegan Sun Casino & Resort

Located in the fantastic Mohegan Sun Casino & Resort in Uncasville, CT. Need to stay the night? Enjoy our discounted room rates.

When

January 14, 2022

BankWorld is an event filled with education and opportunity. Don't miss the New Leaders Awards Gala, happening on January 13, and our main event on Friday, January 14.

The expo is brought to you by

Speakers

Find these industry leaders sharing their insights at the event.

John Crowley

Channel Manager
ArmorPoint

Michael Kannan

Director of IT Assurance and Security Research
GraVoc

Nathaniel C. Gravel

Vice President of Information Security & IT
GraVoc

Livia Chandler

Consultant, CXLign Banking
Rivel Banking

Barry McCarthy

President and Chief Executive Officer
Deluxe

John D. Flory III

Chief Information Security Officer
Harbor Networks

Bruce Paul

Managing Director
Rivel Banking

Agenda

Enjoy a rich lineup of engaging sessions and product showcases.

Thursday, January 13, 2022

3:00 pm

 — 

5:00 pm

Concurrent Sessions
Session A
Exhibitor Set-Up

Exhibitor set-up. Not open to attendees.

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Session B
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5:30 pm

 — 

8:30 pm

Concurrent Sessions
Session A
New Leaders In Banking Awards Dinner
The Cabaret Theater

Recognizing young bankers across Connecticut who display leadership skills above the ordinary.

Separately-Ticketed Event

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Session B
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Friday, January 14, 2022

7:30 am

 — 

Concurrent Sessions
Session A
Registration Opens
Presented By
Session B
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7:30 am

 — 

Concurrent Sessions
Session A
C-Suite Breakfast Service Begins
Meeting Room 1

Invitation only.

Presented By
Session B
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8:15 am

 — 

Concurrent Sessions
Session A
C-Suite Breakfast Session
Meeting Room 1

This invitation-only event features a special keynote speaker only for C-Suite banking executives and select sponsors.

Presented By
Session B
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9:00 am

 — 

10:30 am

Concurrent Sessions
Session A
SBA Training Session

Join representatives from Conn., RI and Mass. offices of the U.S. Small Business Administration for updates on lending programs, training on new initiatives and forecasts for opportunities in the offing.

Presented By
Session B
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9:00 am

 — 

9:45 am

Concurrent Sessions
Session A
What Do New England Millennials And Gen Z Groups Want From You? They Told Us.
Meeting Room 1

After completing our latest round of Banking Benchmarks, which includes thousands of interviews with them specifically on this topic - the results will surprise you! Banks often gear their spending toward capturing these up and coming customers, but do you really know what products and services they want? Join us and we’ll share what they said. Featuring Bruce Paul and Livia Chandler of Rivel.

Presented By
Bruce Paul
Rivel Banking
Livia Chandler
Rivel Banking
Session B
Emerging Risks in Banking: Know The Threats And Be Prepared
Meeting Room 2

During this interactive session, we will examine the current impact of ransomware and extorsion on the financial industry.  We will review current threats and risks this sector is facing as we head into post pandemic days. Our panelists will discuss new risks, preventative measures and review a roadmap to combat those dangers.

You will leave with a better understanding of:

  • Risks from mobile apps
  • Third-party organizations being a vulnerable target
  • Phishing & Social Engineering Attacks
  • Ransomware & Denial of Service Attacks
  • Safeguarding your financial institutions reputation
  • Preventing loss of customer money and time
John D. Flory III
Presented By
John D. Flory III
Harbor Networks
John Crowley
Presented By
John Crowley
ArmorPoint

9:45 am

 — 

10:30 am

Concurrent Sessions
Session A
Covid Convinced Me…
Meeting Room 1

In a matter of days, the global pandemic upended traditional banking practices. Branches without staff but back offices that couldn’t stop, consumer demands for contactless experiences, digital and mobile experiences that exploded popularity – all this and more fueled rapid change in the banking world. Join our panel of bankers who suddenly found themselves embracing tactics, techniques and technology they were hesitant about before, and hear how those advancements have affected each institution. This insightful and critical session is hosted by COCC.

Presented By
Session B
Making AI Your Customer’s Ally
Meeting Room 2

Consumers like a personal touch. But they also want quick and reliable customer service. One way to make the most of both is to better incorporate artificial intelligence into your banking ecosystem. In this session, we’ll look at how to automate and streamline customer journeys across voice and digital channels. Presenters from Kore.ai will look at how banking leaders can use AI as a customer-service assistant to create personalized customer experiences across voice and digital channels; respond to and deflect complex queries with high degrees of accuracy; and automate interactions to improve Net Promoter Score.

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10:30 am

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Concurrent Sessions
Session A
Exhibit Hall Opens
Presented By
Session B
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10:30 am

 — 

11:15 am

Concurrent Sessions
Session A
Banks & The Small Business Revolution
Meeting Room 1

Who better to discuss ramping up banking services for small businesses than Deluxe President and CEO Barry C. McCarthy. Barry has run two small businesses, currently leads a Fortune 1,000 payments and business technology company, and recently authored a book to empower small business owners and entrepreneurs. In “Small Business Revolution: How Owners and Entrepreneurs Can Succeed,” he delivers a stirring combination of uplifting stories and valuable tips to help small business owners – and bankers -- survive and succeed during unprecedented challenges.

Presented By
Barry McCarthy
Deluxe
Session B
Hiring A Friendly Adversary: The Importance of Adversary Simulation Exercises
Meeting Room 2

Many bank and credit unions today perform some level of vulnerability assessment and penetration testing on an annual basis to fulfil compliance requirements and understand their potential exposure to cyberattacks.  However, security strategy for most organizations surrounding this type of testing has yet to take the next step.  This session examines the importance of planning and performing adversary simulation  exercises such as red and purple team testing and the value that these exercises can ultimately provide.

Nathaniel C. Gravel
Presented By
Nathaniel C. Gravel
GraVoc
Michael Kannan
Presented By
Michael Kannan
GraVoc

11:15 am

 — 

12:45 pm

Concurrent Sessions
Session A
Reception Lunch & Open Bar With Exhibitors
Exhibit Hall

Lunch is served in the exhibit hall with open bar.

Presented By
Session B
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1:00 pm

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Concurrent Sessions
Session A
Exhibit Hall Closes
Presented By
Session B
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1:00 pm

 — 

2:30 pm

Concurrent Sessions
Session A
Community Champions Awards Luncheon
Meeting Room 1

For community banks and credit unions, service to community is one of the strongest marketing initiatives possible. That’s why we’re celebrating the Community Champion Awards. Presented by Banking Northeast Magazine, we’re highlighting organizations that created unique community partnerships, that went beyond the call to aid their community in a special time of need, or have demonstrated what their institution’s cumulative effort has meant to their communities.

Presented By
Session B
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Sponsors

Thank you to our sponsors, who you can meet at the event.
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Hotel

Located in the fantastic Mohegan Sun Casino & Resort in Uncasville, CT.
Need to stay the night? Enjoy our discounted room rates.

Hotel

Mohegan Sun Casino & Resort

1 Mohegan Sun Boulevard
Uncasville, CT
06382

Reserve your spot.

Don't miss this exciting event, reserve your spot today.

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